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Frequently Asked Questions

Find answers to common questions about our courses and learning experience

Do I need prior painting experience to enroll?

No previous experience required for our foundational courses. We design curriculum specifically for beginners, introducing concepts progressively from basic principles to advanced techniques. However, students with existing skills can start with intermediate or advanced courses after consultation.

What technology do I need to participate?

You need a computer or tablet capable of running digital painting software, a drawing tablet or stylus, and a stable internet connection. We recommend devices with at least 8GB RAM and modern processors. Specific software recommendations are provided upon enrollment, with options for various budgets.

How long are the courses?

Course duration varies based on complexity and your learning pace. Foundational courses typically span eight weeks, while advanced programs extend to twelve weeks. However, all students receive lifetime access, allowing you to progress according to your personal schedule and revisit materials whenever needed.

Can I get personalized feedback on my work?

Absolutely. Each course includes monthly live critique sessions where instructors review student submissions. Additionally, you can submit work for written feedback through our platform, and engage with peers in community forums where experienced artists provide constructive suggestions.

What payment options are available?

We accept major credit cards, PayPal, and offer payment plans for courses exceeding three hundred dollars. Payment plans divide total cost into manageable monthly installments without interest charges, making professional art education accessible to more students.

Will I receive a certificate upon completion?

Yes, students who complete all course requirements receive a digital certificate of completion. This credential validates your achievement and can be shared on professional networks, portfolios, and resumes to demonstrate your commitment to continuous artistic development.

Can I interact with other students?

Our platform includes vibrant community features where students share work, exchange ideas, and collaborate on projects. Discussion forums, peer review systems, and optional group challenges create opportunities to build meaningful connections with fellow artists worldwide.

What software programs are covered in courses?

Instruction primarily focuses on industry-standard applications including Photoshop, Procreate, and Krita. However, the fundamental principles taught apply across all digital painting platforms. Instructors demonstrate techniques in multiple programs to help students adapt skills to their preferred software.

Is there a refund policy?

We offer a fourteen-day satisfaction guarantee from the date of enrollment. If you find the course does not meet your expectations within this period, contact our support team for a full refund. Please review our complete return policy for detailed terms and conditions.

How do live sessions work?

Live sessions occur monthly via video conferencing platform. Instructors review submitted work, demonstrate techniques in real-time, and answer questions from participants. Sessions are recorded for students who cannot attend live, ensuring everyone benefits regardless of time zone or schedule constraints.

Still Have Questions

We're here to help clarify anything about our courses

Email Support

Reach our team through email for detailed inquiries. We typically respond within twenty-four hours with comprehensive answers to your questions about courses, enrollment, or technical requirements.

Phone Consultation

Schedule a phone consultation to discuss your artistic goals and find the perfect course match. Our advisors help you navigate options and create a personalized learning path aligned with your aspirations.

Live Chat

Connect instantly through our live chat feature during business hours. Get quick answers to straightforward questions about enrollment, payment options, course content, and technical specifications.

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